Privacy Policy

We collect information in a few different ways:

• Information you provide. When you contact us, request a demo, create an account, or otherwise communicate with us, you may share your name, email address, organization, phone number, and the content of your messages.
• Information collected automatically. When you visit our website or use our services, we and our service providers may automatically collect technical information such as your IP address, device and browser characteristics, referring URL, the pages you view, the links you click, approximate location derived from your IP address, and timestamps. This may include recordings or replays of how you interact with our pages, along with diagnostic and performance data.
• Information from third parties. We may receive information about you from advertising, marketing, or analytics partners, or from publicly available sources.

• To provide, operate, maintain, and improve the website and our services.
• To respond to inquiries, provide support, and communicate with you about the product.
• To send marketing and informational messages, where permitted.
• To measure and analyze usage, engagement, and the effectiveness of our marketing.
• To detect, prevent, and address fraud, abuse, or security issues.
• To comply with legal obligations and enforce our agreements.

We and our service providers use cookies, pixel tags, web beacons, local storage, device identifiers, software development kits, and similar technologies to operate the website, remember your preferences, measure performance, and deliver relevant content and advertising. Some of these technologies are strictly necessary; others are used for analytics, personalization, or advertising purposes. Most browsers let you refuse or delete cookies through their settings, though some features of the site may not work as intended if you do.

We share information with third-party service providers (sometimes called “processors” or “vendors”) that help us run our business and deliver our services. These providers are contractually obligated to use the information only on our behalf and consistent with this policy. Categories of service providers we may use include:

• Website and application hosting, storage, and infrastructure.
• Product and website analytics— tools that help us understand how visitors find, navigate, and interact with our site and product.
• Session replay and behavior analytics— tools that record or reconstruct page interactions (such as clicks, scrolls, and form activity) to help us diagnose issues and improve usability.
• Error monitoring, performance monitoring, and diagnostic logging.
• Advertising, retargeting, and conversion tracking— tools, including pixels and tag-management systems, that measure the effectiveness of our marketing and help us show relevant ads on other sites and platforms.
• Social media integrations— widgets, embeds, share buttons, and pixels provided by social networks. When these are present, the relevant platform may receive information about your visit even if you do not interact with them.
• Email, transactional messaging, and customer support platforms.
• Marketing automation, CRM, and attribution tools used to manage our communications and understand where our customers come from.
• Payment processing, billing, and fraud-prevention providers, when applicable.

Some of these providers collect information directly from your browser or device through cookies, pixels, or SDKs they operate. Their own practices are described in their privacy policies.

• With service providers and vendors as described above.
• With affiliates or corporate partners in connection with operating or improving our services.
• In connection with a merger, acquisition, financing, reorganization, bankruptcy, or sale of some or all of our assets.
• To comply with legal obligations, respond to lawful requests, or protect our rights, property, safety, or the rights, property, or safety of others.
• With your consent or at your direction.

We do not sell your personal information for money.

Depending on where you live, you may have rights to access, correct, delete, or port the personal information we hold about you, or to object to or restrict certain processing. You can also opt out of marketing emails at any time using the unsubscribe link in those messages. You may be able to limit analytics and advertising technologies by adjusting your browser settings, using industry opt-out tools, or enabling “Do Not Track” or Global Privacy Control signals where supported.

To make a request related to your personal information, contact us using the details below. We will respond consistent with applicable law.

We retain information for as long as needed to provide the services, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods vary based on the type of information and the purpose for which it was collected.

We use reasonable administrative, technical, and organizational measures designed to protect information from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. No system is perfectly secure, however, and we cannot guarantee absolute security.

Our website and services are not directed to children under 13 (or the equivalent minimum age in your jurisdiction), and we do not knowingly collect personal information from them. If you believe a child has provided us information, please contact us and we will take appropriate action.

We are based in the United States. If you access our services from outside the United States, your information may be transferred to, stored in, and processed in the United States or other countries where data-protection laws may differ from those in your jurisdiction.

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top. Material changes will be communicated through the website or by other reasonable means.

Questions or requests about this policy? Contact us.